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BCM Business Communication Manager

Business Communications Manager (BCM) supports Analog digital and IP Telephony. This enables your organization to adopt IP based solutions at your own pace.

  · A communications solution to meet your current needs
  · Has the capabilities to expand as your business grows
  · Integrates voice and data functionality into one system
 

BCM Release is ideal for multi-sites and branch offices with 10 to 200 extensions. It meets requirements ranging from simple telephony up to a sophisticated mix of voice, data and Voice over IP.


What is BCM?
  · Designed for professional use in SME & call centers
   
BCM features and benefits
   
Digital and IP Telephones
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Dedicated terminals that give access to over 180 voice telephony features in Business Communication Manager.
   
Business Communications Manager Applications
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Detail about BCM voice messaging, unified messaging, call centre, fax and voice networking solutions.
   
Business Communication Manager (BCM)
 
Originally introduced to the market in early 2000, Nortel BCM solution is one of the most advanced and reliable converged voice and data solutions available for branch offices and small- to medium-sized businesses. BCM offers a complete converged voice and data solution with the choice of IP-enables or pure-IP strategy to smaller sizes of 10 to 20 users or medium sizes of 30-200 users in a compact, cost-effective, easy to manage platform! BCM emphasizes on the “Design of Serviceability “ which means offers the ease of installation, service and use!

BCM Systems

BCM comes in a portfolio of three models, each of which has been designed for maximum flexibility and scalability. All of them support pluggable and interchangeable Media Bay Modules that provide the basis for delivering BCM’s many applications. Here are the three models:

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BCM50 supports up to 20 users, and comes in a streamlined combination of a main module plus optional expansion modules.
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BCM200 provides two bays for Media Bay Modules, and has a lower removable tray, similar to that in the BCM400, for improved serviceability of the platform in a lower-cost version. It’s designed to support 32 users or fewer per system.
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BCM400 is available in a standard model or a redundant feature option model, which includes four Media Bay Modules, which simplifies configurations that require four modules and eliminates the need for an Expansion Cabinet. When coupled with an Expansion Cabinet, the BCM 400 can grow to support a maximum of 192 digital stations or up to 90 IP telephones, depending on the configuration.

BCM offers you with full suite of applications:
 
including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.
 
Full benefits
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Streamline costs - One box for voice, data & applications in a cost effective package to meet your needs
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Choice - voice, data or both
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IP ready when you are - minimizes future investment if, or when, you upgrade to IP Telephony
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Can integrate with existing LANs and WANs
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Remote management capabilities so staff can manage voice, fax and email even when out of the office
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Provides an IP-Enabled upgrade path from BT Meridian Norstar systems
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Personal Call Manager helps manage customer contacts
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Avoid missing important calls with Voicemail
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Free phone calls with Voice over Internet protocol (VoIP) over your Wide Area Network
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Integrate your voice, data and applications solutions in a single product platform
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Manage incoming calls to ensure that the call goes through to the right person
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Deliver all your voice, e-mail and fax messages into the same box with Unified Messaging

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Digital and IP Telephones

Business Communications Manager digital and IP telephones provide access to over 180 telephony features. All but the most basic have LCD displays which guide you through the features of your phone while you're actually using it.
Business Communications Manager supports a range of digital telephones which are designed to integrate fully with the entire suite of business applications:

 


IP Telephones

 

 

Business Series Terminals for BCM
A range of highly functional telephones, designed to make it easy to use your BCM system


 
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